PTS Sastra Inggris XI

" Hello, I'm Miranda, is this Fave Hotel California?

I'd like to book a room for my family tomorrow"

that sentence show the _________of Reservation

• Responding and Closing

• Opening and Booking

• Tariff and Booking

• Opening and closing

Mrs. rose would like to replace her bed sheet. Then she needs to ask the ............ to change it

• Room service

• Bellboy

• Telephone operator

• Room boy

FO : Bali Taman Resort and Spa, ....

Caller : I'd like to make a reservation for tomorrow in your hotel.

• How can you help me?

• How may I call you?

• What can I do for you?

• What should you do?

If the guest reserve room on 5th May 2020 for a week, what date will the guest check out ?

• 10TH MAY 2020

• 11TH MAY 2020

• 12TH MAY 2020

• 13TH MAY 2020

Fill in the blanks with the suitable sentence in Choosing !

( Conversation on the phone )

Receptionist : Yellow Cheese Cafe. Can I help you ?

Sartika : Yes Please ....... (1)

Receptionist : Certainly ..... (2)

Sartika : Is is for 10 people. I'd like a table close to the

window.

Receptionist : Yes ,sure, There is an available table for 10

people.........(3)

Sartika : Yes, My name is Sartika Kharisma.

Receptionist : ...................(4)

Sartika : Yes, It is S - A - R - T - I - K - A

Receptionist : Thank you Miss......... (5)

Sartika : You're welcome.

The suitable statements for no 1 is.....

• I have noted your reservation

• Can you spell your name ?

• Can I have your name ?

• How many people is the booking for ?

• I'd like to reserve a table for tonight.

Fill in the blanks with the suitable sentence in Choosing !

( Conversation on the phone )

Receptionist : Yellow Cheese Cafe. Can I help you ?

Sartika : Yes Please ....... (1)

Receptionist : Certainly ..... (2)

Sartika : Is is for 10 people. I'd like a table close to the

window.

Receptionist : Yes ,sure, There is an available table for 10

people.........(3)

Sartika : Yes, My name is Sartika Kharisma.

Receptionist : ...................(4)

Sartika : Yes, It is S - A - R - T - I - K - A

Receptionist : Thank you Miss......... (5)

Sartika : You're welcome.

The suitable statements for no 2 is.....

• I have noted your reservation

• Can you spell your name ?

• I'd like to reserve a table for tonight

• How many people is the booking for ?

• Can I have your name ?

Fill in the blanks with the suitable sentence in Choosing !

( Conversation on the phone )

Receptionist : Yellow Cheese Cafe. Can I help you ?

Sartika : Yes Please ....... (1)

Receptionist : Certainly ..... (2)

Sartika : Is is for 10 people. I'd like a table close to the

window.

Receptionist : Yes ,sure, There is an available table for 10

people.........(3)

Sartika : Yes, My name is Sartika Kharisma.

Receptionist : ...................(4)

Sartika : Yes, It is S - A - R - T - I - K - A

Receptionist : Thank you Miss......... (5)

Sartika : You're welcome.

The suitable statements for no 3 is.....

• Can I have your name ?

• I have noted your reservation.

• I'd like to reserve a table for tonight ?

• Can you spell your name ?

• How many people is the booking for ?

Fill in the blanks with the suitable sentence in Choosing !

( Conversation on the phone )

Receptionist : Yellow Cheese Cafe. Can I help you ?

Sartika : Yes Please ....... (1)

Receptionist : Certainly ..... (2)

Sartika : Is is for 10 people. I'd like a table close to the

window.

Receptionist : Yes ,sure, There is an available table for 10

people.........(3)

Sartika : Yes, My name is Sartika Kharisma.

Receptionist : ...................(4)

Sartika : Yes, It is S - A - R - T - I - K - A

Receptionist : Thank you Miss......... (5)

Sartika : You're welcome.

The correct response for no 4 is.....

• I have noted your reservation

• How many people is the booking for ?

• Can you spell your name ?

• Can I have your name ?

• I'd like to reserve a table for tonight .

Fill in the blanks with the suitable sentence in Choosing !

( Conversation on the phone )

Receptionist : Yellow Cheese Cafe. Can I help you ?

Sartika : Yes Please ....... (1)

Receptionist : Certainly ..... (2)

Sartika : Is is for 10 people. I'd like a table close to the

window.

Receptionist : Yes ,sure, There is an available table for 10

people.........(3)

Sartika : Yes, My name is Sartika Kharisma.

Receptionist : ...................(4)

Sartika : Yes, It is S - A - R - T - I - K - A

Receptionist : Thank you Miss......... (5)

Sartika : You're welcome.

The correct response for completing no 5 is.....

• Can I have your name ?

• Can you spell your name ?

• I have noted your reservation.

• How many people is the booking for ?

• I'd like to reserve a table for tonight.

What is the text about?

• An offer to advertise your business

• An offer to download Facebook APP

• An offer to make money from Facebook APP

• An offer to publish your product

• An offer to show how to buy something