BABY MODS GUIDE TEST

What is not one of the activities you will do while you are a baby mod?

• To attend tickets

• Review multi-accounts

• Design cards

• Review the Support channel

What is the most important quality that a moderator should have?

• To know perfectly how the bot works

• Know all the bot commands

• Getting along with the rest of the staff

• Be kind to KBOT users

Who on the staff can be pinged and in what cases?

• No one, under any circumstances

• It depends on whether the case is urgent, to any member of the staff

• For important questions, or if it is urgent, to Clint, Riann or Naty

• I can ping any member of the staff, regardless of whether it is an emergency or not

From what you read in the guide, what is the way we generally report anything that happens in the bot?

• We report it on the channel for moderators

• We report it in its proper channels (ex: multi-accounts, transfers, etc.)

• Depending on the case, we report it to one or both sides

In case you have a question or don't know about a subject, what should you do?

• I invent something to tell the user

• I check with other mods, via DM, to see if someone else knows

• I ping Abel, who is the one who knows everything.

• I write my question in the moderators chat, to see if someone can help me

What is the way to deal with cards with repeated codes?

• Record it in the cards channel, and report it in the staff chat so that someone with powers can take care of it

• I just write it down in the cards channel, someone will see it

• I just write it down in the cards channel, someone will see it

How should cases of harassment be handled?

• It is reported in the staff chat so that an admin or manager can attend to it

• I can attend to it, because I know how to deal with people

• I'll tell another moderator, who is good at leading with people, to take care of it

What should be done in case a user buys K-PASS?

• I ask for the purchase receipt and wait for someone else to attend to it

• I make a direct ping to Abel

• I ask for the purchase receipt, and once verified, I ping Abel

What should not be done in a transfer ticket?

• Approve it without first asking for proof that the account belongs to the user who claims it

• Ask for proof that the account belongs to the user who claims it

• Do not check the th to see if the user has used multiaccounts

• Check the th of the user to see if he has used multiaccounts

If you see a fellow moderator give a user incorrect information on a ticket, what would you do?

• I intervene in the ticket, so the mod does no continue making mistakes

• I ping him in the staff chat and I explain the situation

• I don't do anything, the person will learn on its own

• I report the moderator mistake with an admin or manager