L&C Trivia

What are the Telus values?

• We embrace change and initiate opportunity

  We have a passion for growth

  We believe in spirited teamwork 

  We have the courage to innovate

• We passionately put our customers and Communities first.

  We embrace change and innovate courageously. 

  We grow together through spirited teamwork. 

• We embrace change and initiate opportunity

  We have a passion for growth

  We believe in spirited teamwork 

• We embrace change and innovate courageously. 

  We grow together through spirited teamwork.

Who is the newest trainer in our Xela L&C Department?

• Rodrigo Mazariegos

• Francis Rodas

• Alvin Velasquez

• Joel Barrios

What does LEAP stand for?

• Learning Excellent Aspiring Program

• Learning Excellence Advocate Program

• Language Excellence Advocate Program

• Lesson Educate Advocate Program

What important options do we have to select on the attendance file to approve payments?

• Payment Type 

  Source 

  Bank account

  Bank

• Bank account

  Payment tab

  Windows user

  Badge

• Early grad date

  Transfer from

  Flagged Status

  Bank account

• Payment tab

  Bank account

  Bank

  Windows User

How many units do we deduct per hour? 

• 10 Units

• 12 Units

• 6 Units

• 4 Units

What is our Observation target as of the 3rd month?

• 85%

• 80%

• 90%

• 100%

What do we do if the attendance file is not working?

• We ask Cely or the team for help

• We try to fix it by ourselves, and ask for help.

• We go to IT and ask for help.

• We try to fix it by ourselves, ask for help, and if it is still not working we submit a ticket.

Who do we send a removal to?

• Maria Ximena Mazariegos Mario Rene Sanchez Cifuentes, recruitmentxela, Xela Trainers, Mayra Diaz, Cely Herrera, Diego and Sofi

• Maria Ximena Mazariegos, Mario Rene Sanchez, recruitmentxela, Xela Trainers, Mayra Diaz, Cely Herrera

• Maria Ximena Mazariegos, Mario Rene Sanchez, recruitmentxela, TIGT LC Department, Jorge Fernando Moir

• Maria Ximena Mazariegos Mario Rene Sanchez Cifuentes, recruitmentxela, Xela Trainers, TIGT LC Department, Mayra Diaz, Cely Herrera, Diego and Sofi

What information do we add on the interview form?

• We copy and paste the name from the meeting

• We copy and paste the name that we get on the chat

• We copy and paste tha name that is on the Interview Files

• We copy and paste the email that is on the interview Files

Which floor is TXU located?

• 4th Floor

• 5th Floor

• 6th Floor

• 8th Floor