Session 9 Managing People for Exceptional Performance

Replacing existing workers costs ____ an employee's annual salary.

• 1/4 - 1/2 x

• 3 - 4 x

• 1/2 - 2 x

• None of the above

The highest quit rate is among:

• Employees who are disengaged

• Employees who are underpaid

• Employees who are lazy

• Employees who dislike their bosses

Which of the following is NOT one of the sectors that was most affected by the Great Resignation?

• Health Care

• Hospitality

• Education

• Agriculture

Reversing the great resignation requires fixing the great discontent, and ____ are/is the key to unlocking this issue.

• CEOs

• Employees

• Managers

• The HR Department

In the video clip that was shown earlier, what is/are the reason(s) why Peter is disengaged?

• Lack of incentives

• Micromanagement

• Unable to see the greater impact of his efforts

• All of the above

Which of the following do we NOT need to train managers to do to improve employee retention?

• Individualize performance management

• Consistently encourage teamwork

• Conduct meaningful conversations

• Set expectations and create accountability

Select the following statements that encapsulate what "living to work" means:

• Your main purpose for being born is to work

• You love your job so much it does not feel like work

• Your life is based around work and nothing else

• You work to gain the resources you need to be a functional member of society

When are pay structures most effective at stimulating employee engagement?

• When they incentivize preferred perceptions, behaviours, and outcomes

• When they reward seniority rather than performance

• When they are designed to be kept ambiguous to keep employees guessing

• When they are designed to be inflexible

How many Americans quit their job in 2022 due to the great resignation?

• 37.5 Million

• 50.5 Million

• 57.8 Million

• 22.0 Million

Which one of the following is NOT a good work-from-home practice?

• Be proactive and reach out to others

• Create a designated work space

• Schedule breaks

• Always work longer hours