Consumer Protection
Quiz
•
Business
•
8th Grade
•
Practice Problem
•
Medium
Hayley Cope
Used 5+ times
FREE Resource
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7 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the cooling off period for distance selling?
12 days
30 days
14 days
5 days
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can a retailer refuse to refund a customer for a faulty product?
No
Yes
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When a good develops a fault, what right does the consumer have under legal guarantee?
The right to a full refund
The right to a free replacement
The right to repair the product themselves
The right to have the product repaired, replaced, or refunded
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can a retailer charge a customer for return shipping if the product is faulty?
Yes, always
No, if the product is faulty or not as described, the retailer is responsible for covering the cost of return shipping
Only if the customer is located outside of the EU
Only if the customer did not purchase the extended warranty
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of the cooling off period in distance sales?
To allow retailers to increase their prices after the sale has been made
To ensure that consumers are satisfied with their purchase
To give consumers the opportunity to change their mind and withdraw from the contract without penalty
To prevent retailers from making sales to customers who are not interested
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the legal guarantee period for goods in the EU?
3 years
6 months
1 week
2 years
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can a retailer request any amount of deposit for a sale?
Yes, there are no limits to the deposit amount a retailer can request.
No, retailers are not allowed to request deposits for sales.
It depends on the total price of the goods or services being sold.
Retailers can only request a deposit for sales of goods, not services.
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