Email Quiz

Mark all the correct greetings.

• Dear Ms. Lancaster,

• Good morning, Mrs. Wade

• What's up, Ms. Darby?

Emails create a permanent record.

• True
• False

You need a greeting or salutation in emails.

• True

• False

Some questions and conversations are best to have face-to-face because there’s a large risk of misunderstanding in email.

• True

• False

When you use "REPLY ALL" your response goes to

• The email sender

• The email sender and everyone else who received the email

• Just you

• You and the email sender

A subject line should... (2 answers)

• be blank

• be descriptive and clear

• briefly identify what is in the content of the email

• use 1 word

It is always important to have a subject line in an email.

• True
• False

What parts of this email are MISSING?

• Subject

• Greeting

• Body

• Closing

• Signature

When you're organizing your messages, you can apply one or more ________ to categorize them.

• replies

• stickies

• labels

• spamm

Netiquette is:

• Etiquette used when playing games

• A Federal law

• Polite behavior on the internet

• Rules to follow in life