
Communication 210
Quiz
•
Education
•
12th Grade
•
Practice Problem
•
Medium
Paula Blanchard
Used 61+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If a customer has a special learning difficulty which one of the following should you do?
Call your boss
Refer them to another company
Keep information short and relevant
Return later when someone else is there
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which one of the following would be employed by the main contractor on site?
Subcontractor
Building control officer
Clerk of works
Architect
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When installing an appliance, which document would you reference for the installation instructions?
The Electrical At Work Regulations
BS7671
Manufacturer's instructions
Works programme
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following documents offers guidance but is not legally enforceable?
Manufacturer's instructions
Building Regulations
Act of Parliament
Contract of employment
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A building control officer (BCO) commonly works for:
The main contractor
The local authority
The client
The architect
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The document that is handed to the customer, detailing the work to be done and a price is called:
An invoice
A Quotation
An estimate
Statutory cancellation rights
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The document that an operative submits, detailing the number of hours worked is:
A delivery note
A timesheet
A specification
A quotation
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