Mar 2023 Safety Refresher

To carry a handgun in a public library, a person must have following:

• An intoxicated alcohol level

• A license to carry

• A holster to carry their handgun, when carrying a handgun that is partially or wholly visible

• A holster to contain their handgun, when carrying a concealed handgun

When is it appropriate to call supervisors in case of emergency?

• To discuss a schedule request for a future date

• To discuss program needs for a library program

•  To double check if they received an Incident Report in Omnigo

• To determine if there are steps you need to do for the emergency

The following people should be texted a message during Emergency Communication Protocol. This is when you or Security call SAPD (San Antonio Police Department), EMT (Emergency Medical Team), or SAFD (San Antonio Fire Department):

• Central PSA (Haley), Central Ref Manager (Emerson), Central PIC phone (changes daily)

•  Supervisors who are onsite, whether it’s a librarian2 or a librarian1 or even a library assistant

• Security Emergency only

•  A and B

During times when the reference team does not carry the main Central PIC Phone, what are reference staff responsible for doing? 

• Contacting the correct people, in case of Emergency Communication

• Checking if your teammates are ok

• Conducting sensitive conversations away from public areas, for example behind the security desk

• All of the above 

Where do you need to carry an Area PIC phone?

• Whenever you go on the elevators

• Bookcellar, in case of emergency

• First floor, 2nd floor, 5th floor (Learn), and basement workroom

• Every area, as long as you leave the phone out on the desk for everybody to see

When designated as “person in charge”:

• You must never ask for help

• You must follow Emergency Communication Protocol (ECP)

• You must carry the Central PIC phone on you

• B and C

If a library patron directly requests recorded video camera footage from library staff:

• an open records request must be submitted by the SAPD

• an open records request must be submitted by the patron

• an open records request must be submitted by library staff

• an open records request must be submitted after 14 days have passed

Include the following when writing Incident Reports in Omnigo:

• Who, What, Where, When, and How

• Specific medical conditions and HIPAA (Health Insurance Portability and Accountability Act) information

• At least 500 words in the narrative

• If a patron has left doors or windows open, but not when staff have left doors or windows open

When updating the reference team about safety and security concern:

• Include information on teams, even if there is not yet an incident report

• Include information on teams, even if the security team is doing the incident report

• Ask somebody else to update the team via teams or text, if you cannot do it yourself

• All of the above

True or False: Suspension guidelines are subjective? 

• True

• False