Customer Service

Say you are not happy with something

• report a problem

• make a complaint

• feedback

• have a query

A department that answers customer’s questions

• customer loyalty

• response time

• customer support

• report a problem

Suggest an answer to a problem

• offer a solution

• make a complaint

• explain the issue

• have a query

The idea that customers will always choose a company’s product.

• feedback

• offer a solution

• response time

• customer loyalty

Inform a company that something is wrong

• make a complaint

• report a problem

• explain the issue

• have a query

Ask customers what they think about your company.

• offer a solution

• customer loyalty

• response time

• feedback

The time it takes to answer a customer.

• feedback

• response time

• have a query

• explain the issue

Give a detailed information about a problem.

• customer support

• feedback

• explain the issue

• customer loyalty

Ask for more information about something that isn’t clear.

• have a query

• feedback

• customer support

• explain the issue