Which of the following is NOT a basic element of communication?

• Sender

• Message

• Thought Process

• Receiver

Which of the following is NOT a step in the communication process? 

• Prioritizing

• Thinking

• Encoding

• Transmitting

Which of the following refers to the way a message is conveyed? 

• Paraphrase

• Personality

• Communication Style

• Communication Model

Which of the following is NOT a communication style? 

• Passive-assertive

• Passive-aggressive

• Passive

• Assertive

Which of the following communication styles can be referred to as a “broken record”? 

• Passive assertive

• Passive Agressive

• Passive

• Assertive

Which of the following communication styles can involve manipulation or intimidation to achieve an end goal? 

• Passive-assertive

• Aggressive

• Passive

• Assertive

Which of the following communication styles includes the desire to avoid conflict but still tries to manipulate the situation so the outcome is in their favor? 

• Passive-assertive

• Passive-aggressive

• Passive

• Aggressive

Which of the following is the process the listener takes to assess the information received from the speaker? 

• Evaluating

• Reveiving

• Providing feedback

• Understanding

Which of the following types of listening commonly occurs in informal settings such as with friends? 

• Passive listening

• Active listening

• Secondhand listening

• Casual listening

Which of the following is NOT a part of the listening process? 

• Hearing

• Understanding

• Focusing

• Talking