PK quiz

The correct method of offering solution for the guest complaint is

• ♦Remedy

  ♦Goodwill

  ♦Compensation

  ♦Refund

• ♦Remedy

  ♦Compensation

  ♦Refund

  ♦Goodwill

• ♦Remedy

  ♦Goodwill

  ♦Refund

  ♦Compensation

• ♦Compensation ♦Remedy

  ♦Refund

  ♦Goodwill

Non Astrix are

• Car rental platform

• Transferring shuttle within the net of TUI transportation.

• A group of Airport

• A lost items platform

MTT stands for (a)  

TUI Cars is used to hire a car for the whole holiday stay

• True

• False

72 Hrs-7 business days is the duration of receiving the bank transfer and it's considered as a Voucher.

• True

• False

TUI know how is made for...

• Pre-Travel Dept.

• TUI employees

• Guests

• TUI employees & Guests

The guest can cancel or change his Excursions while being in hotel. and we can edit this on formyoula

• True

• False

TIMS is...

• Platform we can document RFI cases

• A platform where we can receive tickets submitted on TUI APP

• A platform where we can receive emails tickets

• The phoning system

We're able to pass flights info of guests to any incoming calls from travel agencies

• True

• False

Formyoula can be filled with...

• Customers only

• Customers and hotels

• Hotels only

• Customers, Customers companions and hotels