[CR] Volunteer Orientation Quiz TIme

What is the name of our volunteer family?

• Friends and Volunteers

• Friends of JurongHealth Campus

• JurongHealth Campus Volunteers

• Friends of NTFGH

Name the 2 institutions of JurongHealth Campus

• Ng Teng Fong General Hospital and Jurong Medical Centre

• Ng Teng Fong General Hospital and National University Hospital

• Ng Teng Fong General Hospital and Jurong Community Hospital

• Ng Teng Fong General Hospital and Alexandra Hospital

When did we begin our journey?

• 2013

• 2014

• 2003

• 2015

How many volunteer programmes do we have in the hospital?

• 5

• 8

• 20

• 10

Which is a ward-based programme?

• Patient Buddies

• Greeters & Guiders

• Patient Navigators

• Pharmacy Volunteers

What does a Greeters & Guiders do?

• Serve meals, beverages and snacks to patients

• Translation in the clinics

• Pack medication in Pharmacy

• Wayfinding around the hospital

Mask is required at all times when in the hospital.

• True

• False

I will need to submit an online volunteer health & safety declaration form before each volunteer service.

• True

• False

You assisted a patient with translation and outside the room, he asked you if he could continue with his TCM medication.

• Tell patient to continue with his TCM medication

• Tell patient to stop his TCM medication

• Direct patient back to his doctor-in-charge

• Tell patient you don't know and walk away

In the ward, a patient shared with you that her relationship with her children is strained; and she is worried that she may die alone at home. What should you do?

• Inform the nurses

• Call her children to visit her

• Share her story with your friends & family

• Walk away and do nothing