E-commerce Chapter 1 -3 (Revision)

Electronic business goes beyond buying and selling. Electronic commerce can involve the events leading to a purchase, as well as __________ after the sale.

• marketing

• management

• communication

• customer service

"The process of buying, selling, or exchanging products,

services, or information via computer."

The above statement refer to...

• E-Business

• E-Marketplace

• E-Commerce

• E-Tailing

"A broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, and conducting electronic transactions within an organization."

The above statement refer to...

• E-Business

• E-Marketplace

• E-Commerce

• E-Tailing

Which is below is the components in the dimension of e-commerce?

• Choose, Process, Delivery

• Order, Process, Delivery

• Order, Payment, Delivery

• Order, Process, Infrastucture

The most commonly discussed type of commerce is __________ in which online business attempts to reach individual consumers.

• B2C

• C2C

• B2B

• B2G

Which is NOT transaction nature in e-commerce

• B2C

• C2C

• C2B

• A2A

A _________ is a very reason why customers choose your company over another and buy a product or service only from you.

• customer segment

• revenue streams

• value proposition

• costs

•Sales

•Subscription fees

•Membership fees

These fall under?

• Cost structure

• Value proposition

• Key resources

• Revenue streams

What is a Business Model?

• A paper model of your business.

• A story of how your enterprise will create, deliver, and capture value.

• A model made out of bricks

• None of the above.

How many Key Ingredients of a Business Model?

• 8

• 3

• 7

• 10