OM, Production & Productivity

Operations Management (OM) includes the following elements EXCEPT;

• INPUT

• OUTPUT

• VALUE GOODS & SERVICES

• MARKET

The following are management theories that influence the OM development EXCEPT;

• Just-In-Time

• Scientific Management

• Motion Study

• Six Sigma

Productivity is ...... all below EXCEPT;

• 
• ...the ratio of outputs (goods and services) divided by the inputs (resources, such as labour and capitals)”

• 
• 

Productivity .....

• measures PROCESS IMPROVEMENT

• create valuable product and services

• depends on lots of investment

• stress workers.

Multifactor productivity calculation is _______ than Single-factor productivity calculation. Which is not TRUE in describing the above relationship?

• a difficult

• a better

• a more accurate

• account all cost

Collins Title Insurance Ltd, wants to evaluate its labor productivity with a new computerized title-search system. The company has a staff of four, each working 8 hours per day. Collins processes and closes on 8 titles each day. How much is the productivity rate?

• .25 title/per hour labour

• .437 title/per hour labour

• .0077 title/per hour labour

• .0097 title/per hour labour

Collins Title Insurance Ltd, wants to evaluate its labor productivity with a new computerized title-search system. The company has a staff of four, each working 8 hours per day (for a payroll cost of RM640/day) and overhead expenses of RM400 per day. Collins processes and closes on 8 titles each day. Calculate the productivity rate?

• .25 titles per labour hour

• .0096 titles per MYR

• .0077 titles per MYR

• .4375 titles per labour hour.

Multifactor productivity is measured by ______

• 
• combining all the input units such as (e.g., capital, labor, material, energy)

• hour used

• consider only petrol and water used.

Productivity is a measure of efficiency.

• True

• False

Productivity is a measure of OUTPUT

• Yes

• No