WHATS YOUR SOCIAL IQ?

1.     The following is true about Continental and American style dining is?

• American style the knife is used only for cutting and held in the right hand for right handed people.

•   Continental style the knife remains in the left hand and the fork in the right for right handed people.

• American style the tines of the fork face downward when bringing food to your mouth.

2. In modern business settings, it does not matter who initiates handshakes..

• TRUE

• FALSE

Answer explanation

Modern etiquette guidelines suggest that man, woman, old or young, it does not matter. Whomever feels comfortable and confident enough should initiate handshakes with everyone/anyone.

3. Regarding “thank you” after a lunch meeting:

• Sending an email thank you is all that is expected.

• The hand-written note is always the best option.

• Just call…it takes so much less time.

Answer explanation

It is always more polite and meaningful to send a handwritten card or note.

4.    How long does a person have to return business phone calls?

• Business calls should be returned within one hour

•     A maximum of seven days

• Each person needs to establish a return calls policy

Answer explanation

The key is being consistent and calling when you say you will. Most business people expect a call back the same business day.

5.    Studies show up to 55% of a first impression is based on ________.

 

6. In North American business, you are expected to maintain eye contact for _________seconds when you first greet someone

7.    When do you place your napkin on your lap?

•   Immediately after sitting at the table

• When your food arrives

• After the host or guest of honor

Answer explanation

You should wait until the host or guest of honor is seated and put their napkin in their lap.

8. When you are the guest of honor and the the toast is to you,

you do not take a drink or take a toast is to you,

you do not take a drink or make a toast to yourself?

• TRUE

• FALSE

Answer explanation

If your are the guest of honor you do not drink to yourself, however you would stand and return a toast with a toast.

9. 85% of people polled felt that ________________________would make the world a happier, more civilized place.

 

10. “Tatami” is how you say “hello” in Japanese.

TRUE or FALSE

Answer explanation

"Tatami" is a straw mat, "konnichi wa" is how you say hello.