Consumer Rights

The camera function of Amy's handphone is not working. 

• Right to safety

• Right to seek redress

• Right to be informed

• Right to be heard

Mrs Tay would like to buy a cake mixer at a shopping mall. There are many different brands of cake mixer that she can choose from.

• Right to consumer education

• Right to seek redress

• Right to choose

• Right to a healthy environment

The salesperson is explaining to Mdm Kapoor regarding the features of the refrigerator. 

• Right to be informed

• Right to seek redress

• Right to choose

• Right satisfaction of basic needs

There was a workshop on Being a Wise Consumer held in a Community Centre. 

• Right to choose

• Right to satisfaction of basic need

• Right to a healthy environment

• Right to consumer education

Ahmad is writing a positive review on the hotel's website for the wonderful service that the hotel's employees had provided during his stay.  

• Right to consumer education

• Right to safety

• Right to choose

• Right to be heard