Tool Assessment Review

Definition: A root-cause analysis technique that uses repetitive questioning to expose the primary causes of a problem.  

• 5 Whys

• Problem Scoping

• Surveys

• Brainstorming

Definition: Data collection method of gathering information from digital sources, requiring evaluation of said sources for credibility. 

• Stakeholder Map

• Online Research

• Design Brief

• Data Analysis

Definition: A tool used to document the key stakeholders and their relationship(s) to a problem. 

• Survey

• Stakeholder Map

• 5 Whys

• Storyboard

Definition: Narrative created using pictures and words to depict how users will interact with our solution ideas.   

• Prototype

• Sketch

• Survey

• Storyboard

Definition: A technique in which an organization measures its performance against that of best-in-class organizations. determines how those organizations achieved their performance levels.

• Sketching

• Benchmarking

• Data Analysis

• Narrowing Ideas

Definition: Conversational data collection method that focuses on broad, opinion/experience-based questions.   

• Online Research

• Problem Scoping

• Prototype

• Interview

Definition: The process of making meaning from information collected through various methods. 

• Insights

• 5 Whys

• Data Analysis

• Prototype

Definition: method of gathering information from a sample of people, traditionally with the intention of generalizing the results to a larger population.  

• Survey

• Interview

• Insights

• Presentation

Definition: A tool for identifying and organizing the information we know and need to know about our problem. 

• Data Analysis

• Stakeholder Map

• Problem Scoping

• Design Brief

Definition: A statement based on an insight that states what our design must accomplish in order to meet stakeholder needs.  

• Sketch

• Survey

• Data Analysis

• Need