Dynamics POS

When to Open the New Shift?

• At Time of Leaving of 1st Shift Staff

• At Time of Each Staff Arrival

• At Time of Opening Store

• None

After Opening of the Shift, We should declare Tender?

• True

• False

What todo if the shift was opened by Opening Staff but upon Login its showing Open New Shift?

• Open New Shift

• Perform Non Drawer Transaction

• Report the Issue to IT Support

• None, Ignore

How many Shifts Should be Opened Per Day?

• Based on Staff Working in the Store

• 2 ( Opening and Closing)

• 1 ( Full Day )

• Doesnt Matter

Next Step after Opening Shift on Dynamics

• Proceed With Transactions

• Tender Declaration

• Startup Amount

• Suspend the Shift

When should be Suspended Shift Button Clicked?

• When other Staffs want to login

• Never

• To use another Shift

• None

What time shift should be closed? If the Trading Hours are Exceeding Midnight 12 AM

• At Mid Night ( 11:55 Pm to 12:00AM)

• Continue to Shift till Shop Closing time

• After Mid Night

• None of the Above

When to Close the Shift ?

• At Closing Shop and After the Tender is Declared

• At Closing Shop but Before the Tender is declared

What todo if the customer is asking for Items that are not available at our store?

• Do regular transaction & Promise that Upon availability he will be informed

• Make Customer Order & Confirm for Pickup or Shipping

• Contact other Store and Ask for Transfer Out

• Call backoffice & logistics Team for Item

If the Delivery is Charged to Customer? What Should be done?

• Get the Shipping Rates from Logistics Team and Just charge the Amount

• Make Regular Transaction and Use Manual Invoice for Shipping Charge

• Get the Shipping Rates from Logistics Team & Add the Shipping Charge on Customer Order

• Will Check with Team Leader for Shipping Process