
Wrap It Up LAP Quiz
Authored by Flexcia Dowell
Other
9th - 12th Grade
Used 1+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A guideline to follow in closing sales is to
pressure the customer to buy.
maintain a positive attitude.
leave the decision up to the customer.
perfect and use one closing technique.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When a customer has narrowed his/her choices down to one item of merchandise, you can encourage a buying decision by reviewing the selling points and
waiting for the customer to make a decision.
listing the product's disadvantages.
asking for the order.
suggesting s/he think about the purchase.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What closing method should a salesperson use to close the sale?
The closing method that is used most often.
The closing method that fits the sales situation.
The closing method that is easiest to use.
The closing method that deals with customer objections.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Salespeople are more likely to be successful in closing sales when they
Correct Answer choose an appropriate closing technique.
let the customer guide the situation.
try to close as quickly as possible.
develop a favorite closing technique.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which closing technique is being used in the following situation: “Mr. Rogers, this table is made of sturdy oak, finished with a special coating of scratch-proof varnish, and can seat 12 people. Would you like it delivered tomorrow?”
Narrative close
Summary close
Suggesting ownership close
Contingent close
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Many professional salespeople feel that the best time to try for a close is
when the customer seems ready to make a buying decision.
after suggestion selling.
when the customer seems undecided.
after covering all information.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The closing technique in which the salesperson reviews the benefits or features the buyer will gain by making the purchase is called a(n) __________ close.
assumption
narrative
contingent
summary
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