SWAS Quiz

Service is the act of assisting someone's needs, in this case, is a

• Customer.

• Patient.

• Passenger.

• Tourist

Which sector DOES NOT belong to the Service Industry?

• Accommodation.

• Engineering.

• Food & Beverage

• Retail.

An example of a company in the transportation sector is

• Audi.

• Jaguar.

• Food Panda.

• Tower Transit.

A service provider that treats a guest as if they are in their own home is known as

• Affability.

• Cordiality.

• Generosity.

• Hospitality.

Staff in the hotel who assist guest with travel enquiries and bookings of attraction tickets is known as

• Bellman.

• Concierge.

• Front Office Agent.

• Room Attendant.

Jollibee and Shake Shack are examples of

• Cafes.

• Fast Food.

• Food Courts.

• Restaurant.

This famous attraction in Italy is known as

• Colosseum

• Eiffel Tower.

• Great Wall.

• Pisa Tower.

Booking of the tour package, attractions tickets and transport tickets are sectors found in

• Travel Industry.

• Tourism Industry.

• Hospitality Industry.

• Food and Beverage Industry.

Tourists are essential to a country because they can help to create jobs in industries such as

• attraction, education retail and transportation.

• attraction, education, property and transportation.

• attraction, hospitality, property and transportation.

• attraction, hospitality, retail and transportation.

The location for organising MICE events is known as

• Marina Bay Sands.

• Singapore Expo.

• Suntec City.

• World Trade Centre.