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SWAS Quiz

Authored by Zack Chew

Other

8th Grade

Used 4+ times

SWAS Quiz
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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Service is the act of assisting someone's needs, in this case, is a

Customer.

Patient.

Passenger.

Tourist

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which sector DOES NOT belong to the Service Industry?

Accommodation.

Engineering.

Food & Beverage

Retail.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An example of a company in the transportation sector is

Audi.

Jaguar.

Food Panda.

Tower Transit.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A service provider that treats a guest as if they are in their own home is known as

Affability.

Cordiality.

Generosity.

Hospitality.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Staff in the hotel who assist guest with travel enquiries and bookings of attraction tickets is known as

Bellman.

Concierge.

Front Office Agent.

Room Attendant.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Jollibee and Shake Shack are examples of

Cafes.

Fast Food.

Food Courts.

Restaurant.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

This famous attraction in Italy is known as

Colosseum

Eiffel Tower.

Great Wall.

Pisa Tower.

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