LH quizz

Laundryheap user form GB places an order in London. While his order is processing in facility, he goes on a business trip to Dubai where he also places an order to wash his business suit. How can this user check the status of each of his two orders?

• User needs to install separate app for GB and for UAE to check order status in both countries.

• User can see all orders on app dashboard at the same time, no matter where they were placed.

• User needs to switch country within app in order to check order in different country.

• User can not place order in UAE if he has active order in GB.

Which functionality is only available in Laundryheap webapp, and not in mobile app?

• Gift cards

• Laundryheap +

• Friend referral

• Repeat order management

Which card title can NOT be found in mobile app onboaridng flow?

• Professional quality

• Easy to reschedule

• Real-time tracking

• 24h turnaround

Which is a real driver review from LH production?

• Driver was trying to deliver at a different address and said she needed glasses. I was standing at the door for over 5 minutes.

• If you enjoy waiting around for hours and having your laundry lost by a grumpy driver, this service is for you! Otherwise, I'd steer clear.

• Driver was a no-show, unprofessional, and gave me enough stress to last a lifetime. 0/10, do not recommend.

• Looking for a laundry delivery service that will leave you with a headache and an empty wallet? Look no further! Their driver has a talent for showing up late and charging extra fees for no reason."

Which automation tool is used for our webapp automated e2e tests?

• Cypress

• Selenium, WebdriverIO

• Appium

• Robot Framework

Which services are available in Laundryheap Light?

• only Wash

• All of them

• Wash and Dry Cleaning

• Wash, Dry Cleaning and Wash & Iron

What is a ghost driver?

• Driver in Onfleet that was deleted from our backoffice

• Same as normal driver, but without planned route. Used for delivering extra orders

• Driver in training, learning by going on a route alongside experienced driver.

• Driver profile on Onfleet used for planning a route

What special offer does Laundryheap offer for students?

• None

• 7% discount on their first order with code STDNT7

• 7% discount on all orders with code STDNT7

• No service fee with code STDNT

Which functionality is only available in LH mobile app, and not in webapp?

• Driver tracking

• Google Pay

• Apple Pay

• Resolution center

Who should prepare next quiz?

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