Skill is the ability to do something well.

• True

• False

Soft skills are ______

• technical skills

• non-technical skills

• tangible

• intangible

Hard skills are easier to learn than soft skills.

• True

• False

Hard skills are _____.

• technical skills

• non-technical skills

• tangible

• intangible

SOFT SKILLS are personal attributes that are applicable across all industries while HARD SKILLS are job or industry-specific.

• True

• False

Adaptability is the ability to be ________ and _____ to change.

• move and adjust

• run and adjust

• stagnant and adjust

• flexible and adjust

Communication is the ability to ____ and _______ different kinds of information.

• communicate and learn

• take and give

• give and receive

• talk and listen

What are the four main types of communication?

• verbal

• nonverbal

• written

• visual

• body language

Technical drawings are a graphical language. Which type of communication does technical drawings fall under?

• verbal

• nonverbal

• written

• visual

Conflict resolution is

• arguing and fighting

• not talking about the issues

• addressing differences and finding common ground

• taking one person's side