At 7am, if you see the guests, you should say ___.

• Goodbye
• Good morning
• Good night
• Good afternoon

At 6pm, if you see the guests, you should say ___.

• Good evening
• Good morning
• Good night
• Good afternoon

I don't understand what you said. Can you ____ please?

• write
• listen
• repeat
• read

How do you _____ your name, sir? It's J-A-C-K.

• meet
• read
• see
• spell

Here’s your ______, please leave it at ________ if you go out

• ticket / parking lot
• room key / reception
• room / the swimming pool
• tickets / bar

Hi! I have a ______ for 2 nights under the name Patrick Dannengan. Please ____.

• reservation / check
• booking / sell
• booking / pay
• reservation / pay

Somebody needs to ____ the ____ in the bathroom. There's water everywhere.

• book / ticket
• spell / name
• buy / TV
• fix / faucet

A ____ is used to cut meat and a ____ is used to eat soup.

• straw / dish
• chopsticks / dish
• knife / spoon
• fork / knife

Rooms with big _____ and a beach ____ are more expensive.

• windows / view
• pillows / mirror
• door / TV
• bed / air-conditioner

There are plenty of ____ in the ____.

• reservation / desk
• drinks / minibar
• fish / minibar
• vegetables / balcony