Computer Software Prep 1

Computer Software Prep 1

9th - 12th Grade

10 Qs

quiz-placeholder

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Computer Software Prep 1

Computer Software Prep 1

Assessment

Quiz

Computers

9th - 12th Grade

Practice Problem

Medium

Created by

Ray Heyob

Used 4+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Scarlet performs a daily back-up of her files from her work computer to an external hard drive connected directly to her LAN. what type of drive is this?

NAS - network attached storage
NFS
RAID
SAS

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of server should you use if you have at least 20 people that need to access a specific set of files?

File Server
DNS Server
List Server
Print Server

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You are a technician at the university help desk. After spending hours troubleshooting a problem, you learn that it was a repeat issue resolved yesterday by another technician. What step in troubleshooting did the previous technician fail to do?

Document
Identify
Design
Implement

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these wireless network security encryption schemes is strongest?

WPA2
WEP
WPA
WLAN

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

At work you receive the following call: "This is Herb from IT. I am troubleshooting an e-mail issue and need your password to check if you have received the virus." This is an example of?

social engineering
shoulder surfing
man-in-the-middle
malware attack

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You built a custom gaming pc and want information about the routine maintenance. Which is the best source for information?

Manufacturers website
computer wiki site
gaming review forums
digital assistant

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

While working at a help desk call center, Anne receives a call that a customer cannot print to their laser printer. It is Anne's task to determine the level 1 technical issue with this machine and must complete the task in a very limited time frame. Anne has applied the solution and verified the functionality of the laser printer with the customer. What is Anne's next step in the process?

Document the solution
Gather more information
Develop testing solution
Analyze customer responses

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