Product Knowledge Test - Week 3 APR'23

Product Knowledge Test - Week 3 APR'23

Professional Development

10 Qs

quiz-placeholder

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  Product Knowledge Test - Week 3 APR'23

Product Knowledge Test - Week 3 APR'23

Assessment

Quiz

English

Professional Development

Easy

Created by

Captain Care

Used 3+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

IPL bonus is live in Which city?

Bangalore

Chennai

Delhi

All the above

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

IPL bonus is applicable for both bike taxi and food orders, true or false?

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When the Drop OTP is enabled, agent can manually change the food order status to DROPPED. True or false?

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the maximum number of devices captain can login using the same account?

1

2

3

4

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If the captain calls and informs that his live order is not towards the my route destination then agent should follow the below process...

Reassign the order

Abort the order and process the adjustment

Ask the captain to complete the order

None of the above

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

For bike taxi orders, how many times captain can enable the my route booking?

1

2

3

4

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the Heat map option Red colour code indicates...

High demand area

Medium demand area

Low demand area

No demand area

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