
Product Knowledge Test - Week 3 APR'23
Authored by Captain Care
English
Professional Development
Used 3+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
IPL bonus is live in Which city?
Bangalore
Chennai
Delhi
All the above
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
IPL bonus is applicable for both bike taxi and food orders, true or false?
True
False
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When the Drop OTP is enabled, agent can manually change the food order status to DROPPED. True or false?
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the maximum number of devices captain can login using the same account?
1
2
3
4
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the captain calls and informs that his live order is not towards the my route destination then agent should follow the below process...
Reassign the order
Abort the order and process the adjustment
Ask the captain to complete the order
None of the above
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For bike taxi orders, how many times captain can enable the my route booking?
1
2
3
4
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In the Heat map option Red colour code indicates...
High demand area
Medium demand area
Low demand area
No demand area
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