Computer Software Prep 3

Scarlet performs a daily back-up of her files from her work computer to an external hard drive connected directly to her LAN. what type of drive is this?

• NAS - network attached storage
• NFS
• RAID
• SAS

You are a technician at the university help desk. After spending hours troubleshooting a problem, you learn that it was a repeat issue resolved yesterday by another technician. What step in troubleshooting did the previous technician fail to do?

• Document
• Identify
• Design
• Implement

Which of these wireless network security encryption schemes is strongest?

• WPA2
• WEP
• WPA
• WLAN

At work you receive the following call: "This is Herb from IT. I am troubleshooting an e-mail issue and need your password to check if you have received the virus." This is an example of?

• social engineering
• shoulder surfing
• man-in-the-middle
• malware attack

While working at a help desk call center, Anne receives a call that a customer cannot print to their laser printer. It is Anne's task to determine the level 1 technical issue with this machine and must complete the task in a very limited time frame. Anne has applied the solution and verified the functionality of the laser printer with the customer. What is Anne's next step in the process?

• Document the solution
• Gather more information
• Develop testing solution
• Analyze customer responses

Which should be used to transfer secure files?

• SFTP
• FTP
• DNS
• NFS

Mickey has been given access to the server. what is this a form of?

• authorization
• authentication
• auditing
• access control

Where can you find the most up to date information on system requirements for an application?

• Application website
• product packaging
• tech blog
• user manual

Which part of the CIA model is impacted by a DDOS attack?

• Availability
• Confidentiality
• Integrity
• Authentication

You are an IT consultant contracted to help a local business internalize their marketing department from an outsourced company. The expansion will take place in their current building. You will need to upgrade the network and purchase employee equipment. The computers in the new marketing department will be connected to a central switch. You have been given the list of software applications to be installed. What network media is best suited for this installation?

• Multi-mode fiber
• Single-mode fiber Unshielded twisted pair Coaxial cable
• coaxial cable
• twisted pair cable