Troubleshooting a Computer System

What is the most reported problem called into the IT help desk?

After pressing the power button and nothing happens, example no lights and no sounds, what are the first things that you should check?

If the power cord is plugged in but you still do not hear or see anything, what is the next step?

After turning on the Computer System you hear three beeps. What does that beep code tell you that might be wrong with the system?

Your Computer System is plugged in and after you turn it on you can see some lights and hear the fans, but you never get to a place to login. What is the most likely problem?

After logging into your Computer System you notice that you are not connected to the internet. What should you look for to make sure that the wires are connected and that you have a signal?

What does the acronym KVM stand for?

Name 3 types of Video Cable connections.

What is the most likely problem If you have to change the date and time after turning on the computer and logging into the Desktop?

If the computer stops responding or fails boot up to the OS as expected what is the first thing that the user should do to to regain access?