CD135 Long Quiz

a type of communication where we use spoken and written words to get our message and information across to the other person

• Verbal Communication

• Delivery

• Selling / Persuasion

• Written and Visual Communication

• Facilitating

is how you connect with your audience. It includes techniques such as body language and pauses that give words punch.

• Verbal Communication

• Delivery

• Selling / Persuasion

• Written and Visual Communication

• Facilitating

the process by which a person's attitudes or behaviour are, without duress, influenced by communications from other people

• Verbal Communication

• Delivery

• Selling / Persuasion

• Written and Visual Communication

• Facilitating

such as slides should be brief, clear and visually effective.

• Verbal Communication

• Delivery

• Selling / Persuasion

• Written and Visual Communication

• Facilitating

make (an action or process) easy or easier.

• Verbal Communication

• Delivery

• Selling / Persuasion

• Written and Visual Communication

• Facilitating

the ability of an individual or a group of people to influence and guide followers or members of an organization, society or team.

• Leadership

• Humor

• Storytelling

• Self Awareness

• Emotion Management

the quality of being amusing or comic, especially as expressed in literature or speech.

• Leadership

• Humor

• Storytelling

• Self Awareness

• Emotion Management

the vivid description of ideas, beliefs, personal experiences, and life- lessons through stories or narratives that evoke powerful emotions and insights.

• Leadership

• Humor

• Storytelling

• Self Awareness

• Emotion Management

ability to perceive and understand the things that make you who you are as an individual, including your personality, actions, values, beliefs, emotions, and thoughts.

• Leadership

• Humor

• Storytelling

• Self Awareness

• Emotion Management

having the skills to deal with your emotions before they become overwhelming and stop you from taking positive action

• Leadership

• Humor

• Storytelling

• Self Awareness

• Emotion Management