Telephoning

1.What's the time in New york?

• 1.Nine a.m.

• 2.Yes ,it's 09.

• 3.In ten days' time

2. When will Eleanor be back?

• 1.In ten day's time.

• 2.yes, he has just come in to the office.

• 3.Nine a.m.

3.Is that Tariq Meltam?

• 1.Yes, it's right here.

• 2. Yes of course.Let me just find a pen.

• 3.Speaking

4. Is Mr Rotund there?

• 1.Yes ' It's right here.

• 2.Yes, he has just come into the office.

• 3.Yes, it's 09

5.Have a god weekend.

• 1. Thanks.You too.

• 2. Speaking

• 3. Sure .

6.Did you get my E-mail?

• 1. No is that

• 2.Here you are

• 3.Yes of course, Let me just find a pen

7. Press the star key......................................................(Put the Answer to complete the sentence)

• 1.Take the call at the moment

• 2.To return to the main menu

• 3.for me on my voicemail

8.We need to set up............................................................(Put the Answer to complete the sentence)

• 1.a conference call at the moment

• 2. with directory enquiries

• 3. when i back to my office

9.I'm sorry , I must have dialled....................................................................(Put the Answer to complete the sentence)

• 1.the wrong number

• 2.on hold for a minute.

• 3.when i get back to my office.

10.Could you leave a massage ................................................................(Put the Answer to complete the sentence)

• 1.on hold for a minute.

• 2.for me on my voicemail?

• 3.the wrong number.