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Session Recap - Day 3

Authored by Roselle Castillo

Business

Professional Development

Used 6+ times

Session Recap -  Day 3
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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Conflict is not a part of life.

True

False

Answer explanation

Conflict is part of any interaction and relationships. It differs in degree but we will never be able to completely avoid it. We will always have situations that we differ in opinions beliefs and ideas. This can be particularly true in stressful situations.

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Conflict resolution helps us out in the most difficult times without fighting others, running away from a situation, and going against our feelings and beliefs.

True

False

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Conflict resolution skills are designed to keep disagreements from escalating, discuss different point of view and eventually reach a collaborative conclusion.

True

False

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Trying to avoid other people is the best solution when dealing with conflict in the workplace.

True

False

Answer explanation

When emotions are high, it is best to take the time to calm down first. However, trying to avoid the problem will not solve it. It is better to have a clear and open communication with the people we work with.

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Owning your part of the conflict is an important step to resolution.

True

False

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Energy management refers to your capacity to work and it comes from 4 main wellsprings in human beings: the physical body, emotions, mind, and spirit.

True

False

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Scheduling every minute of our free time to increase productivity is a good use of time.

True

False

Answer explanation

We also need to allocate time to rest and re-energize. This is something we should be more deliberate about incorporating into our daily schedules.

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