Nonverbal Communication

Which conversation had effective communication?

• The first

• The second

• Both

• Neither

What do you think the first doctor could do to better help his patient? Why?

Which of the following is FALSE

• The first doctor seemed worried and sad.

• The second doctor made her patient feel relaxed.

• The second doctor seemed calm and happy.

• The first doctor made his patient feel relaxed.

How might you feel if you had a doctor like the first doctor?

How did the first doctor demostrate bad nonverbal communication?

• His facial expressions were negative.

• His arm positioning made him seem nervous.

• His nonverbal communication did not match his verbal communication.

• All of the above

What do you think the second doctor did better than the first doctor? Why?

How were the responses from the two patients different?

• They weren't different.

• The first patient left feeling great, while the second didn't.

• The second patient left feeling good, while the first was confused.

• The first patient was sad and the second patient was angry.

What good nonverbal communication skills do you think you have? Why are they good?

What DOES NOT contribute to good nonverbal communication?

• Matching your verbal communication to your nonverbal communication.

• Matching your facial expression to your verbal communication.

• Matching your body movements to your verbal communication.

• Matching your outfits to your verbal communication.

Why do you think matching your nonverbal communication to your verbal communication is important?