Câu 91 - 120

The most successful solutions or methods for achieving a business objective are called:

• Benchmarks
• Best processes
• Core competencies
• Value activities
• Best practices

Middle management face primarily semistructured decisions.

• False
• True

Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems?

• Sales executives
• Operational managers
• Knowledge workers
• Production workers
• Senior executives

Data management technology consists of which of the following?

• Detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system
• Hardware and software used to transfer data
• Software governing the organization of data on physical storage media
• Physical hardware and media used by an organization for storing data
• Two or more computers to share data or resources

According to research on organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are:

• Organization, culture, management, and environment
• Costs, tasks, structure, and management
• Tasks, technology, people, and structure
• Technology, people, culture, and structure
• Environment, organization, structure, and tasks

Which of the following marketplace forces would be of least concern to a manufacturer of deepsea oil rigs?

• New market entrants
• Traditional competitors
• Low number of customers
• Low number of suppliers
• Product differentiation

_______ systems are also known as enterprise systems

• Enterprise resource planning
• Enterprise support
• Resource planning
• Decision-support
• Management information

The Internet increases the bargaining power of customers by:

• Lowering transaction costs
• Creating new opportunities for building loyal customer bases
• Enabling the development of new services
• Making information available to everyone
• Making more products available

Which of the following would you use to consolidate the relevant knowledge and experience in the firm and make it available to improve business processes and management decision making?

• MIS
• KMS
• An extranet
• CRM
• TPS

Which of the following is an example of an organizational complementary asset?

• Strong senior management
• Choosing the appropriate business model
• The Internet and telecommunications infrastructure
• Laws and regulations
• A collaborative work environment