Unit 4 Quiz A (20 Q)

2. Which of the following has not become part of the Santander Group?

• A Abbey.
• B Alliance & Leicester.
• C Bradford & Bingley.
• D Nationwide.

3. Which of the following has taken over the ‘good’ part of Northern Rock?

• A Handelsbanken.
• B M&S Bank.
• C Metro Bank.
• D Virgin Money.

5. To stand out from other banks, a bank might offer a current account with additional benefits. Which of the following would not be one of those additional benefits?

• A A free debit card.
• B Mobile phone insurance.
• C Money back on household bills.
• D Worldwide travel insurance.

6. Which of the following was a pressure group that aimed to support savers?

• A Justice For Savers.
• B Power To Savers.
• C Save And Sound.
• D Save Our Savers.

7. Which of the following has the primary objective of promoting competition and making sure markets work well for consumers?

• A The Competition and Markets Authority.
• B The Competition Authority.
• C The Fair Trading and Markets Authority.
• D The Financial Markets Authority.

10. Which of the following is responsible for fighting financial crime?

• A The Financial Conduct Authority.
• B The Financial Policy Committee.
• C The Money Advice Service.
• D The Prudential Regulation Authority.

11. What is meant by a ‘consumer culture’? A culture of:

• A caution.
• B earning.
• C information.
• D spending.

13. What was the name of the interest rate fixing scandal that was widely reported in the mass media?

• A The Cyber scandal.
• B The Libor scandal.
• C The PPI scandal.
• D The Teaser scandal.

16. Which of the following arbitrates on disputes where consumers and financial services providers are unable to come to an agreement?

• A HM Treasury.
• B The British Bankers’ Association.
• C The Financial Ombudsman Service.
• D The Financial Services Compensation Scheme.

18. As a result of government initiatives in support of social inclusion, which of the following are banks now obliged to offer?

• A Basic bank account.
• B Overdraft facility.
• C Packaged account.
• D Travellers’ cheques.