System Review

To get a new lead you click on this button...

• Quick Call

• Claim New Lead

• Claim New Record

• Claim Next Record

What do you click on to open the customer tab?

• Lead Owner

• Select Business Name under Customer Lookup

• Convert

• Select Change Record Type

Which one is not part of pre-call research?

• Transaction History

• Opportunity/Risks

• Flag Account Type

• Lead/CR's

Can you open ePRS in your personal computer or the Citrix work computer?

• Personal

• Citrix

What are the Flag Account Types we can work?

• BUS

• PAT

• RBU

• TST

What column do you click on in ePRS to find discounts for all domestic services?

• Intra Country

• International

• Surcharges

• Import

What is the formula to determine the International Express Export discount?

• VD+ED

• VD+ED+BD

• VDCON+ED

• VDDEF+ED

What section do you click on to get the Ground discount in ePRS?

• Surcharges

• MWT

• Ground

• Intra Single Piece

What tab has the Quick Call option?

• Main Lead/Cr

• Customer Tab

• Main Lead

• Opportunity/Risks

If a customer's annual revenue is $9,876.00, do they qualify for SAMUP?

• Yes

• No