Offline (Classroom) Online Test May’23 – PC Session Only

“Book3 Pro 360 is one of the first Laptops to come with the Intel’s Latest ____ to deliver super-fast performance.” Fill in the blank.

• AMD certified 12th Gen P-Processor

• Dolby certified 12th Gen P-Processor

• AKG certified 13th Gen U-Processor

• EVO certified 13th Gen P-Processor

Chetan wants to know about the Microsoft Office plan “Get _____ version Free with Galaxy Book3 and Pro series.” Fill in the blank.

• Microsoft Premium Professional

• Microsoft Home & Student

• Microsoft 365 Office

• No Office with Galaxy Book3

Identify INCORRECT statement about the Book3 360 Connected experience with other Galaxy devices.

• Share PC Mouse & Keyboard with Galaxy Phone with Multi control 

• Auto connect & use Tab as second screen to duplicate/extend PC screen

• Connect your Phone & PC for seamless multitasking with Smart view

• Quick & secure log-in to apps via Fingerprint scan with Samsung Pass

Aditya wants to know about the Video calling experience with Book3 Pro. What will you tell him? (Multi-select)

• High quality video calls with FHD Camera

• High quality video calls with HD Camera

• See more on a video call with 62° angle of view

• AI-video solutions like Auto framing, light/eye correction, etc.

Neha wants to know about the Video experience with Book3 Pro 360. Identify INCORRECT statement about the Laptop’s display.

• Life-like picture on big 16” Dynamic AMOLED 3K screen

• Best outdoor visibility with up to 500nits brightness

• Best browsing & game time on super smooth 120Hz screen

• All of these

• None of these

Lalit wants to know about the sound experience with Book3 Pro for video watching & Gaming. What will you tell him? (Multi-select)

• Premium sound with JBL-tuned Dual speakers

• Best surround experience with Dolby ATMOS support

• Studio-like mic with Intelligent background noise cancellation

• Connect your Laptop to Galaxy Buds using Link to Windows

• Premium sound with SonyMax-tuned Dual speakers

Customer wants to know about the benefit of Intel 13^th Gen Processor with Samsung Book3 Laptops. Identify INCORRECT statement.

• Best Video and Content Creation with higher clock speed

• Faster Video or App rendering with more e-Cores

• Smoother Multitasking with advanced multi-thread performance

• Seamless lag-free Gaming with higher Frame rate & lower latency

• Enhances the colour and contrast with latest gen Processor

Tell customer about Galaxy Book3 video calling experience “Look your best and in focus with _____ camera, _____ & face/background effect with background noise amplifier & _____.” Fill in the blank.

• VGA; Auto framing; Dolby sound

• HD; Auto framing; Dolby sound

• qHD; FlexCam; Sony sound

• HD; Single Take; AKG sound

Sneha wants to know about Book3 Pro 360 ‘Display’ experience. What will you tell her? (Multi-select)

• Tell: Life-like picture on big 16” Dynamic AMOLED display even when outdoors (500nits)

• Tell: Best game time & internet browsing on super smooth 120Hz screen

• Tell: Rich content view on 3K resolution display (WQXGA+)

• Tell: Samsung’s exclusive PLS display to see colours & detail even when outdoors (600nits)

Which of the following is NOT part of Post Sales process for Galaxy Book3 devices?

• Complete Windows 11 installation on the PC

• Complete MS Office installation on the PC

• (if customer asks) Transfer data from Old to new Galaxy PC using Smart Switch

• Complete Android 10 installation & Software update on the PC