Chapter 1 - TACN 2

Which of the following countries would likely view a business contract as a binding document?

• Mexico

• Greece

• Germany

• Japan

Answer explanation

Germany can be considered a nation where a contract can be seen as legally binding. This is because of the reason that Germany is a nation with a low-context culture. Here, everything is straightforward and explicit.

- Mexico, Japan, Greece is a high-context culture -> not be legally binding

- binding document : hợp đồng rangf buộc

Major trends in today's dynamic world of work include increased emphasis on self-directed work group and virtual teams, heightened global competition, innovative communication technologies, new work environments and focus on ..... ​ ​ ​

• business ethics

• creating on entirely online presence

• increasing levels of management

• promoting within

while conducting business with a customer from Italy, Zoe was careful to speak slowly and clearly, using short sentences and familiar words. However, she nocticed that the customer had a glazed expression and did not understand her. Zoe should

• repeat what she has said in a louder voice

• end the conservation until an interpreter can be found

• require the Italian businessperson to restate the message in simple words

• graciously accept the blame for not making her meaning clear.

which state about ethnocentrism is most accurate?

• a. Ethnocentrism occurs in only Western cultures.

• b. Ethnocentrism doesn't exist in today's culturally diverse workplace

• c. Ethnocentrism causes us to judge others by our own value

• d. Ethnocentrism is the oversimplified perception of a behavioral pattern or characteristic applied to all groups.

Answer explanation

Ethnocentrism : chủ nghĩa dy chủng tộc/dân tộc

- an attitude found in all cultures.

May be defined as "the complex system of values, traits, morals, and customs shared by a society, region or country"

An oversimplified perception of a behavior pattern or characteristic applied to entire groups is an

Which of the following statements is most accurate?

• Business today generate a wide range of messages using a variety of media

• Writing is a skill set used only by managers and corporate executives

• workers today communicate less than in previous years

• Technology has not affected how and why we communicate

An American business person who thinks that all Swiss are hardworking, efficient and neat is demonstrating an example of ...

• tolerance

• ethnocentrism

• a culture norm

• stereotyping

..... cues include eye contact, facial expressions, body movements, space, time, territory and appearance

.... means learning about beliefs & practices different from our own and appreciating them. One of the best way to develop this trait is to practice empathy.