Which of the following is the ability of an individual to influence, motivate and enable others to contribute to the effectiveness and success of an organization?

• Motivation

• Leadership 

•  Effectiveness 

• Planning

Which of the following is NOT a quality of a good leader?

• Character

•  Vision 

•  Knowledge 

• Greed

Which of the following is a document outlining a business’s goals and strategies?

•  Business plan

• Dissertation

• Strategic initiative

•  Organizational guidelines 

Which of the following is NOT included in a business plan?

• Building layout

•  Vision statement 

• Financial plan 

• Executive summary

Which of the following is defined as a businesses operating policies and procedures and include plans for growth and expansion?

• Executive initiative 

•  Executive summary

• Strategic guidelines

•  Strategic operating procedures

Which of the following comprises the directing and controlling of a group of people for the purpose of coordinating and harmonizing the group toward accomplishing a goal?

• Hierarchy 

•  Management

• Initiative

• Gantt chart

Which of the following is a graphic schedule of a project’s phases, activities and tasks plotted against a timeline?

• PERT chart

• Pie chart 

•  Gantt chart 

• Management chart

Which of the following increases the safety and security of a business while decreasing the likelihood of failure?

• Risk management

• Hierarchy 

•  Scheduling

•  Decision making

Which of the following is NOT suggested as an effective leadership technique?

• Providing opportunities for recreation 

• Grouping employees into productive teams

• Understanding various employee needs 

•  Identifying performance standards

Which of the following is a project schedule which is arranged in a diagram?

• Gantt chart 

•  Communication chart

•  PERT chart

• Venn diagram