Listening Unit

What percent of every day is spent listening?
(a)  

• 45%
• 10%
• 25%
• 30%

Most people speak __________________________ words per minute.

• 75 – 100
• 400 – 500
• 550 – 600
• 175 – 200

Which of the following is not a listening barrier:
(a)  

• Existentialism
• Cultural
• Internal
• External

Select all of the following that send the nonverbal message that you are listening:

• Eye Contact
• Open Posture
• Turn Toward the Speaker
• Nodding or Reacting with Facial Expressions
• Using No Facial Expressions

Which one of the following can we do faster?

• Process what someone else is saying.
• Say words.

Listening is used in all of our life. Give an example of why listening (active listening) is important in each area of life: (Family/friends) (School) (Work/Job)

• School

• to be able to solve problems with your parents

• Friends

• to know how to do something, work together with others to complete the task

• Job

• to be able to understand how they are feeling so you can have a better relationship

• Work

• to know what work to do, learn information, complete assignments

• Family

• to understand what your boss wants

What is the difference between hearing and listening?

a

b

you have to use energy and effort

something you do physically

Which of the following are reasons we listen?

• Enjoy
• Learn
• Evaluate
• Empathize
• Interrupting

Listening is a complex we use to make sense out of what we hear.
(a)  

• process
• vibrations
• hearing
• judging

Hearing is the (physical) process of decoding sounds.
(a)  

• physiological
• sense
• denying
• paraphrasing