Unit 3 - AOS2 - Business Management

What are the three motivational theories?

• Maslow's Hierarchy of Needs

• Locke and Latham's Goal Setting Theory

• Herzberg Two-Factor Theory

• Lawrence and Nohria's Four Drive Theory

Which theory's principles must be accomplished in a sequential order?

• Lawrence and Nohria's Four Drive Theory

• Maslow's Hierarchy of Needs

• Herzberg Two-Factor Theory

• Locke and Latham's Goal Setting Theory

__ the job training is the process of developing an employee's skills and abilities WITHIN the workplace.

Which of the following is NOT an example of an employee objective?

• To improve market share

• To increase salary / wages

• To career advance

• To improve skills and knowledge

Which of the following is an example of a transition consideration?

• Paying severance (redundancy) packages

• Paying out leave entitlements, such as annual leave

• Paying any owing wages

• Acting as a reference

A union will advocate for an employer.

• True

• False

An Enterprise Agreement will meet or exceed an Award.

• True

• False

The third party in the mediation process will ... ?

• Facilitate the conversation

• Determine the outcome of the dispute

The third party in the arbitration process will ... ?

• Facilitate the conversation

• Determine the outcome of the dispute

Which of the following is NOT a performance management strategy?

• Management by Objectives

• Appraisals

• Career Advancement

• Employee Observation