'22-'23 SM1 Post-Test

You are the supervisor of a twenty-member team. Your goal is to increase collaboration with the use of technology. To accomplish this goal, you would most likely use which type of program to create and edit content?

• A. Email

• B. Word processing documents

• C. Online documents

• D. Auction

Your plumbing crew is working on a new building project. You are assigned to cut pipe for the job. You notice that a peer employee is having great difficulty carrying a long section of pipe. What is the most appropriate action?

• A. Stay on your job assignment all day.

• B. Tell someone else to go help this employee who is having trouble.

• C. Stop cutting long sections of pipe.

• D. Help your peer carry the long section of pipe.

How we communicate is often just as important as what we are trying to say. Avoiding using slang in the workplace is an example of understanding the skill of:

• Teamwork

• Self-representation

• Integrity

• Collaboration

You are writing an email to Sally Smith who is a potential customer. What is the BEST way to begin your email to Sally Smith?

• A. Hello Sally Smith!

• B. Dear Ms. Smith,

• C. Dear Madam or Sir:

• D. Dear Mrs. Smith

Bryce is a welder. Due to budget costs, his company does not supply all of the required personal protective equipment (PPE). Bryce should:

• A. tell his supervisor he will quit if the proper PPE is not supplied.

• B. refuse to work without the PPE and speak to his supervisor.

• C. purchase the necessary PPE to set a good standard for others.

• D. use the PPE he has until the required PPE is made available.

Companies can benefit many ways from allowing employees to telecommute. Which item below is a common DISADVANTAGE of such a practice?

• A. Improves employee satisfaction

• B. Increases productivity and efficiencies

• C. Saves employers money

• D. Vulnerability to security and confidentiality issues

When following the rules of email etiquette, typing the email in ALL CAPITALS is not recommended because it indicates what?

• A. Copyrighted material

• B. Low vision

• C. Carelessness

• D. Anger

Safety glasses are required to be worn by all employees on the shop floor. One employee has just walked out onto the shop floor with safety glasses in his pocket, but has not begun to work at his machine.

• A. Safety glasses are only required when machines are operating.

• B. He possesses his safety glasses and as long as he puts them on, he will not be in violation.

• C. The employee is in violation of safety policy and could be seen as a liability.

• D. The employee is in violation of city health and safety ordinance.

Theo is using an electric drill on the shop floor among many co-workers who share tools. He notices that the drill has a damaged cord with exposed wires. What is Theo's MOST responsible action?

• A. Use duct tape to fix the exposed wires.

• B. Locate and use a different tool.

• C. Ensure that the tool is not used by anyone.

• D. Dispose of the tool.

Professional trade organizations, classes/seminars, trade shows, and trade publications are used by businesses to

• A. appeal to the general public.

• B. determine quantities to buy.

• C. obtain up-to-date information about the industry.

• D. set up an operating budget.