Questioning Techniques Quiz

What is the main difference between open and closed questions?

• A) Open questions require a short answer, while closed questions allow for detailed information

• B) Open questions allow for detailed information, while closed questions require a short answer

• C) Open questions require a yes or no answer, while closed questions allow for detailed information

• D) There is no difference between open and closed questions

How can open-ended questions be useful in an interview or a conversation?

• A) They encourage the respondent to provide short, concise answers

• B) They encourage the respondent to provide detailed information

• C) They are only useful in informal conversations, not in interviews

• D) They should be avoided as they can lead to tangents and off-topic discussion

What is a probing question, and when should it be used?

• A) A question designed to obtain a specific piece of information quickly

• B) A question designed to be vague and open-ended

• C) A question designed to encourage the respondent to provide more detailed information

• D) A question designed to end the conversation

How can closed questions be helpful in getting specific information?

• A) They require a long, detailed answer

• B) They require a short, specific answer

• C) They should be avoided as they can limit the amount of information obtained

• D) They are only useful in informal conversations, not in interviews

What is the funnel effect, and how can it be used to structure a conversation?

• A) A technique in which the interviewer or conversationalist starts with open-ended questions and then moves to more closed, specific questions

• B) A technique in which the interviewer or conversationalist starts with closed questions and then moves to more open-ended questions

• C) A technique in which the interviewer or conversationalist asks only probing questions

• D) A technique in in which the interviewer or conversationalist asks only closed questions

Can you provide an example of an open-ended question that would be appropriate to ask during a job interview?

• A) "What is your current salary?"

• B) "Are you willing to relocate?"

• C) "Do you have any questions for me?"

• D) "Can you tell me about a time when you demonstrated leadership skills?"

How can a series of closed questions be used to clarify a complex idea or concept?

• A) By breaking down the idea into smaller, more specific components

• B) By avoiding closed questions and only using open-ended questions

• C) By asking vague, general questions

• D) By using only probing questions

What is the purpose of asking probing questions during a negotiation or conflict resolution?

• A) To encourage the other party to provide more information about their perspective or needs

• B) To end the negotiation or conflict quickly

• C) To limit the amount of information provided by the other party

• D) To make the other party feel uncomfortable

Which of the following is an example of a leading question?

• a) "How do you feel about the new rate I've offered?"

• b) "What are your thoughts on the new rate I've offered?"

• c) "Don't you think the new rate I've offered is great?"

• d) "Can you describe your experience with the new rate offered?"

Which of the following is not a potential disadvantage of using closed questions in an interview or conversation?

• a) They may limit the amount of information obtained

• b) They may lead to biased responses

• c) They may be perceived as intrusive or confrontational

• d) They may be time-consuming to ask