Royal Caribbean 2

[e-mail] is only to be used for:

• Check availability

• to bk pcp items

• Waiver for age restrictions

• special accommodations for excursions

Answer explanation

Is only to be used for guest that need special accommodations for excursions such as accessible transportation, if guest advice they will bring oxygen, wheelchairs, walkers, ext.

All beverage packages that include premium coffee and tea ​ ______ include drinks offered at Starbucks locations onboard

Answer explanation

Policy: Beverage Packages - RCI http://new.intranet.rccl.com/tools/InfoseekerArticleAdministration/showMemo.aspx?mid=13494#Deluxe

Guest wants to know what is included in the coffee package, what policy we have to review

the Wine and Dine Program was ​ _____

Guest wants to make a private party, what policy we have to look for in KD

• Private Groups - Activities/Entertainment - RCI

• Cocktail Parties for FIT Reservations - RCI

• Cruise Critic Meet Parties - All Brands

the Guest calls indicating that he wants to modify his bed configuration, is it a TP bk, can we do it?

• YES

• NO

Royal Caribbean application is available to use ​ without having a ​ (a)  

• Booking

• Ship

• Sailing date

Every stateroom and suite, in every ship in the fleet, has at least one _____​ electrical outlet and one 220-volt electrical outlet.

• 110-volt

• 115-volt

• 120-volt

Answer explanation

Policy: Stateroom and Suite Amenities - RCI http://new.intranet.rccl.com/tools/InfoseekerArticleAdministration/showMemo.aspx?mid=9292#Outlets

What is the Freedom class capacity on the key program:

• 170 guests

• 250 guests

• 175 guests

• 275 guest

Answer explanation

Policy: My Royal Cruise & Cruise Planner - RCI http://new.intranet.rccl.com/tools/InfoseekerArticleAdministration/showMemo.aspx?mid=13481#TheKey

Is the Private Journey cancellation policy the same as regular tours (Shore ex.)?

• YES

• NO

Answer explanation

No. Private Journeys must be cancelled 30 dayg date.s prior to sailin

http://new.intranet.rccl.com/tools/InfoseekerArticleAdministration/showMemo.aspx?mid=3067#Private_Journeys

Shore Excursions Information