Food Allergy

Positive approach during order taking is

• standing still and wait.

• welcome and checking if they are ready.

• look blank and wait

• hurrying their orders taking

Proper way to handle special dietary request is

• say no immediately

• clarify and confirm and check with chef or Mgr is possible to accomodate

• let me check, I am not sure.

• please order other item immediately

familiar with ingredient will be especially helpful

• sell the menu choices

• when customer have a allergy to certain food .

• to job knowledge

• to get promotion

time frame to follow up to customers special request is not more than

• 30 min

• 10 min

• 45 min

• 1 hr

if you handle the customers special orders, you should

• do nothing else

• ensure correct orders served to correct customers

• prepare the food yourself

• do food tasting