Knowledge Check - UX Assessing & Designing Journeys / 5S

Knowledge Check - UX Assessing & Designing Journeys / 5S

Professional Development

5 Qs

quiz-placeholder

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Knowledge Check - UX Assessing & Designing Journeys / 5S

Knowledge Check - UX Assessing & Designing Journeys / 5S

Assessment

Quiz

Design

Professional Development

Practice Problem

Medium

Created by

Ivan Bilhó Toledo

Used 2+ times

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5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is User Experience?

A framework created with the aim of eliminating the risks of failing to launch a certain product

Everything that affects a user's interaction with a product or service, whether online or offline

It is a technique that allows you to analyze your direct and indirect competitors, in relation to a given task;

Everything that affects a user's interaction with a product or service online

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the multiple levels of the experience?

Single Interaction, Multiple Interaction, Brand Relationship

Multiple Interaction, Journey, Brand Relationship

Single Interaction, Journey, Customer Relationship

Single Interaction, Journey, Brand Relationship

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary function/benefit of the User Journey?

Understand the context in which the customer relates to the product/service, having a clear view of where he came from and the objective he is trying to achieve.

Allow the mapping of the most adherent functionalities to each user

Understand how the customer relates to the interface

A tool used by the business area to price the product/service

4.

DRAG AND DROP QUESTION

1 min • 1 pt

Complete the phrase: Interface design patterns are​ (a)   that solve common design problems. They are used as ​ (b)  

recurring solutions
standard reference points
templates
pieces that can be re-used
frameworks
instructions

5.

REORDER QUESTION

1 min • 1 pt

Reorder the following 5S Stages in the correct order

Spot

Select

Show Interest

See

Scan