PAD102 CHAPTER 3 (NPM)

New Public Management introduces several changes in public administration except ___________.

• better physical facilities.

• good queuing system

• knowledgeable and courteous staff

• rise of paper usage.

The citizen’s opinions are not taken into consideration in the New Public Management model.

• TRUE

• FALSE

Which of the following is not related with the New Public Management?

• Competitive government

• Result oriented government

• Centralized government

• Enterprising government

Why New Public Management being criticized over emphasis on the market?

• It limits the role of government in providing the goods and services to the public. 

• It aims at cost cutting and reducing public expenditures.

•   It prefers agencies and administrative units to generate their own revenues.

• It focuses on customer satisfaction and meet customer needs.

Which of the following is not the feature of New Public Management?

• Focus on output control

• Competition

• Public Private Partnership

• Citizen does not involve in decision making

Which of the following statement best describes decentralization in the New Public Management?

• Considering many aspects and alternatives so that the policy that government are about to implement worth to the money spend.

• Seeking to redistribute authority, responsibility and financial resources for providing public services among different levels of government.

• Improving the public services with focus on efficiency, effectiveness and responsive services towards citizen.

• Maximizing the participation of the broadest possible number of people and institutions in the decision making process.

New Public Management was introduced due to the unproductive public administration.

• TRUE

• FALSE

Which of the following are not the focus of New Public Management?          

• Improving the public services

• Maximizing the participation from citizen

• Redistribute authority, responsibility

• Establish a new government

New Public Management is also known as Entrepreneurial Government.

• TRUE

• FALSE

New Public Management view individual as _____________.

• employer

•   customer

• employee

• supplier