6 stages of developing a new operational process

What is a new operational process?

• An old way of working to make things slowly or expensive

• A new way of working to make things faster or cheaper

What is an example of a new operational process?

• The same old ways of working

• Robot to save time

What happens in the planning stage?

• You find problems that could be improved

• You work out the cost and benefit of a new operational process

What happens in the analysis stage?

• You find problems in the business

• You work out the cost and benefits of the new process

What happens in the design stage?

• You make a plan about how to introduce the new process

• You train workers on how to use the new process

What happens in the training stage?

• You train workers on the new process

• You design the new process

What happens in the testing stage?

• You design the process

• You make sure the new process works

What happens in the maintenance stage?

• You design the idea for workers

• You make sure the new process is working properly