Chapter 3 MIS

Which of the following statements about organizations is not true?

• An organization is a stable, formal social structure that takes resources from the environment and processes them to produce outputs.

• An organization is a formal, legal entity with internal rules and procedures that must abide by laws.

• An organization is a collection of people and other social elements.

•  Informal groups tend to be more stable in terms of longevity and routineness than organizations.

• An organization is a collection of rights, privileges, obligations, and responsibilities delicately balanced over a period of time through conflict and conflict resolution.

The interaction between information technology and organizations is influenced:

• solely by the decision making of middle and senior managers.

• by the development of new information technologies.

• by two main macroeconomic forces: capital and labor.

• by the rate of growth of the organization.

• by many factors, including structure, politics, culture, and environment.

Which of the following statements about business processes is not true?

• Business processes influence the relationship between an organization and information technology.

• Business processes are a collection of standard operating procedures.

• A business firm is a collection of business processes.

• Business processes are usually ensconced in an organization's culture.

• Business processes are typically unaffected by changes in information systems.

Which of the following statements information technology's impact on business firms is not true?

A) Information technology helps firms reduce environmental scanning.

B) Information technology helps firms lower the cost of market participation.

C) Information technology helps reduce internal management costs.

D) Information technology helps reduce transaction costs.

E) Information technology helps reduce agency costs.

• Information technology helps firms reduce environmental scanning.

• Information technology helps firms lower the cost of market participation.

• Information technology helps reduce internal management costs.

• Information technology helps reduce agency costs.

• Information technology helps reduce transaction costs.

All of the following are competitive forces in Porter's model except:

• suppliers.

• disruptive technologies.

• new market entrants.

• customers.

• substitute products.