Technology for Business End of Course Quiz

TRUE/FALSE? Technology and innovation have created more jobs in our economy.

• False
• True

A company that sells items in stores, by mail and online is a:

• clicks-and-mortar
• multi-channel retailer
• brick-and-mortar

What is E-commerce?

• Buying goods through e-mail.

• Buying raw materials over the internet.

• The buying and selling of goods.

• The buying and selling of goods and services over the internet.

Digital communication allows for quicker and better interaction with customers.

• TRUE

• FALSE

Which of the following is NOT a method of digital communication?

• E-mail

• Web chat

• Social media

• Face-to-face conversations

What is Money that remains after a business has paid for the expenses of running the business.

Income > Expenses

• competition

• profit

• needs

• wants

What is a contest between businesses to win customers' business and loyalty

• needs

• consumer

• competition

• services

What is items necessary for existence, such as clothing, food, and shelter.

• services

• needs

• wants

• goods

What is Items that would be nice to have, but are not necessary.

• wants

• needs

• products

• services

What is A person who uses goods or services. Many times the consumer is also the customer (purchaser)

• consumer

• sole proprietor

• partner

• entrepreneur