AV EXAM

Which of the following is the correct first action to troubleshoot network problem?

• Replace Wifi module

• Test TV using mobile hotspot to confirm issue

• Replace main board

• Replace SMPS

what is the correct DNS server for our TV

• 192.168.1.200

• 8.1.8.1

• 255.255.255

• 8.8.4.4

when was the time you need to update our samsung DTV.?

• when Customer ask for it

• When advice by the Tech Team

• No need To update

• when there's a new update

Which of these unit are Not included in Lifestyle TV.?

• The Terrace

• The Sero

• The Micro LED

• The Serif

The Part of the TV that receive commands from the user.?

• Main Board

• Power Supply

• Control Board

• TCON

Which symptom are related to LED bar repair?

• Discoloration

• No Display

• Half Display Dim

• All Of the Above

Which of the following error count will increase when the Mainboard is faulty?

• WD count

• Serdes Count

• VCC failcount

• None of the Above

Average Usage of TV we suggest to out Customer.?

• 1hr turn off of the unit For 8hrs of use

• 30mins turn off of unit after 3-4 hrs of Use

• No suggestion for Customer

• None Of the above

Which of the following is the key combination to set the ISLS (internet service location settings)

• mute - Volume up - Channel up - mute

• mute 1 6 9 mute

• Info - mute

• Mute-4-1-9- EXIT

What is the meaning of QLED

• Quantum mini Light Emitting Diode

• Quantum Light Emitting Diode

• Quick Dot Emitting Diode

• Quantum Dot Light Emitting Diode