English for Passenger Service Officer on Station
Authored by Ainun Fikria
English
Professional Development
Used 5+ times
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11 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 9 pts
What time is it? it's 08:43 AM
it is eight fifty three
It is a quarter to nine
It is seventeen to eight
it is eight forty-three
2.
MULTIPLE CHOICE QUESTION
20 sec • 9 pts
May 21, 2023
May twenty one, two thousand twenty two
May twenty first, two hundred and twenty three
May twenty first, two thousand and twenty three
May tenth, two thousand and twenty three
3.
FILL IN THE BLANKS QUESTION
20 sec • 10 pts
What is it called?
(a)
4.
MULTIPLE CHOICE QUESTION
20 sec • 8 pts
Choose one which is NOT belong to Dimensions of Service Quality
Tangible
Validity
Reliability
Assurance
5.
MULTIPLE CHOICE QUESTION
20 sec • 8 pts
What kind of service which belong to tangible service?
Radio broadcasting
Professionalism
Technical skill
Working attitude
6.
MULTIPLE CHOICE QUESTION
20 sec • 8 pts
Below is the concept of passenger service, except ...
create values in terms of service
people oriented-service
money oriented-service
passenger satisfaction
7.
MULTIPLE CHOICE QUESTION
20 sec • 8 pts
What kind of service which belong to intangible service?
Professionalism
Catering services
Ticket selling
Radio broadcasting
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